Going back to older version

Is it possible to go back to an older version of Thunderbird? The new version without the columns is annoying. I like to sort via columns and can't with the 6.0 versio… (read more)

Is it possible to go back to an older version of Thunderbird? The new version without the columns is annoying. I like to sort via columns and can't with the 6.0 version. I'm also not thrilled with the vertical scroll bars that like to play peek-a0boo with you. Just leave then there. Stop being fancy.

Asked by jriley1320 6 minutes ago

How to set a default/primary email address in Thunderbird contacts (address book)

Is it possible to set a default email address for contacts? For contacts that have several email addresses, they often have a preferred email, but I wanna keep also the … (read more)

Is it possible to set a default email address for contacts?

For contacts that have several email addresses, they often have a preferred email, but I wanna keep also the other email addresses. When several addresses are available, TB chooses in some way a default.

I don't see any option to change the default address that's chosen by Thunderbird when composing a new message to such a contact.

Asked by s.sn 16 minutes ago

Lost messages after renaming folders

I had a folder called ÖgOF with a subfolder BirdLife. I renamed the folder to BirdLife-ÖgOF. After that a lot of problems occurred, e.g. - some of the other folders lost … (read more)

I had a folder called ÖgOF with a subfolder BirdLife. I renamed the folder to BirdLife-ÖgOF. After that a lot of problems occurred, e.g. - some of the other folders lost all messages - messages coluld not be moved from Inbox to some folders

Is it possible to restore the lost messages?

Asked by Jussi Tranesjö 1 day ago

Last reply by Jussi Tranesjö 21 minutes ago

account

I created a 2nd account years ago and it has worked since then. Now when I create a third account, it works well but when I disconnect I loose the account and have to re… (read more)

I created a 2nd account years ago and it has worked since then. Now when I create a third account, it works well but when I disconnect I loose the account and have to recreate it again. How come?

Asked by andrepatry 4 days ago

Last reply by andrepatry 24 minutes ago

storing large email folder files

Greetings, Does Thunderbird have provisions to move a portion of a 32GB email folder for long term storage, without losing access? Or are there any extensions o… (read more)

Greetings,

      Does Thunderbird have provisions to move a portion of a 32GB email folder for long term storage, without losing access?   Or are there any extensions or ad-on that could provide that function?


Thank You Mike H

Asked by Mike H. 25 minutes ago

Thunderbird will no longer open. It says the address isn't valid when I click on the icon

Help me to open Thunderbird, so I can access my address book. When I click on the icon in my dock, it says the address is invalid, so I can't access Thunderbird or my add… (read more)

Help me to open Thunderbird, so I can access my address book. When I click on the icon in my dock, it says the address is invalid, so I can't access Thunderbird or my address book.

Asked by jlkiley 47 minutes ago

Fraudulent use of Product Counsel Andrea Lynn Alexandre Credentials

Hi--I didn't know how to contact Product Counsel Andrea Lynn Alexandre, so I am using this route. I just want to rely a disturbing incident to Ms. Alexandre that her cre… (read more)

Hi--I didn't know how to contact Product Counsel Andrea Lynn Alexandre, so I am using this route. I just want to rely a disturbing incident to Ms. Alexandre that her credentials are being used (i.e., Attorney License) by some scammers. My co-worker said that he is using Ms. Alexandre's legal services as part of an investment fraud situation. He said he was working with Andrea Lynn Alexandre (License # 251221) as part of the Law Office of Robert Tsigler. The website my co-worker was using for the law office was https://tsiglerlaw.me/. Under the "Lawyer team" tab on the website, "Andrea Lynn Alexandre" is identified, but a false (I believe) picture is used. Also, Mozilla's address of 149 New Montgomery St, Fl 4, San Francisco, CA is also used as the Law Office of Robert Tsigler. Please note that I've contacted the real Law Office of Robert Tsigler (https://www.tsiglerlaw.com) and informed them that someone is using their Law Firm's name (& picture) fraudulently. Please do forward this information to Ms. Alexandre as it is quite disturbing. Thank you!

Asked by wmtanaka88 59 minutes ago

I needed to do a system restore and when it was done Thunderbird.exe was gone.

The pc is a new Dell 8960 running windows 11 home. I installed t-bird from the microsoft store ver 128.5.2. I needed to do a system restore and when it was done Thunderbi… (read more)

The pc is a new Dell 8960 running windows 11 home. I installed t-bird from the microsoft store ver 128.5.2. I needed to do a system restore and when it was done Thunderbird.exe was gone. The link that I used to open it went to c:\users\username\thunderbird.exe but there was nothing there named Thunderbird after the restore.

I found Thunderbird at "C:\Program Files\WindowsApps\MozillaThunderbird.MZLA_128.5.2.0_x64__h5892qc0xkpca\VFS|ProgramFiles\MZLA Package Root\Thunderbird.exe" I made a shortcut to that but the response is "Windows cannot access the specified device, path, or file. you may not have the appropriate permission to access the item."

I do have a current copy of the profile.

Asked by ccoons4419 1 hour ago

changing uppercase/lowercase in folder names leads to error message

When I change only the spelling of a folder name, changing e.g. "stuff" into "Stuff" I get an error message "There exists already a folder with that name". Is there a par… (read more)

When I change only the spelling of a folder name, changing e.g. "stuff" into "Stuff" I get an error message "There exists already a folder with that name". Is there a particular reason for this or can we consider this to be a bug? Would it be easy to fix it?

Asked by Erik Zijlstra 19 hours ago

Last reply by Erik Zijlstra 1 hour ago

128.6.0esr (64 bit) cannot send or receive mail, but accesses calendar and contacts

Thunderbird 128.6.0esr (64 bit) can obtain access to my Google Calendar and Contacts but not to email. This is a clean installation on a brand new Windows 11 computer. I … (read more)

Thunderbird 128.6.0esr (64 bit) can obtain access to my Google Calendar and Contacts but not to email. This is a clean installation on a brand new Windows 11 computer. I have reinstalled Thunderbird three times, deleted saved passwords, deleted only the SMTP and IMAP saved passwords (preserving OAuth2 passwords), deleted Thunderbird's access in Gmail security settings to force it to re-request access, followed every instruction on every forum and help page I can find, but Thunderbird refuses to send and receive mail. Thunderbird finds the correct configuration and sets it up (correct ports, IMAP, SMTP, correct servers, OAuth2, etc.) I used my Gmail address and the same password as I use for webmail.

I am presently using Outlook for Gmail because it connected immediately using the same credentials as I am trying with Thunderbird. When I delete access permission in Gmail security settings, then add Gmail to Thunderbird again, it prompts for access to Contacts and Calendar but not to mail (one time it flashed a screen saying it could not because Java is not enabled in my web browser--but Java is enabled on both my default browser, Edge, and on Chrome; the page that came up appears to be some internal browser in Thunderbird).

The attached images show the configurations for IMAP server, the SMTP server, and that the saved passwords contain two OAuth2 URLs, one for contacts and the other for the calendar, but nothing for mail.

I have been using Thunderbird for years, and have a massive archive of emails in it, would really like to use it as my email client rather than Outlook. Installation and configuration has never been this difficult. Does anybody have any thoughts on what to do next?

Asked by Allan Mustard 17 hours ago

Last reply by Allan Mustard 1 hour ago

Missing folder- how to restore?

My "computer" folder in my Thunderbird mail account has disappeared although it is in my settings under Profile with all it's recent mail. How do I restore it into Thunde… (read more)

My "computer" folder in my Thunderbird mail account has disappeared although it is in my settings under Profile with all it's recent mail. How do I restore it into Thunderbird in its original place?

Asked by CMorris 1 hour ago

How do I get back my fonts and layouts after exiting troubleshooting mode?

I used troubleshooting mode and now my fonts and columns settings are gone. I had replaced Recipients column with From and Recipient in all my mail folders (I have lots).… (read more)

I used troubleshooting mode and now my fonts and columns settings are gone. I had replaced Recipients column with From and Recipient in all my mail folders (I have lots). And everything looks different now. Different fonts and smaller text size everywhere.

How do I get my previous settings back?

BTW, the Troubleshooting Mode dialog is confusing. It didn't seem to do any thing until I checked a check box which followed the blurb about making the changes permanent. So I may have accidentally asked it to make them permanent. Not sure because the UI was unclear what it was asking me to do. Why are there 2 separate dialogs popping up? Do I have to tick something to make it enter TbS mode? Not clear. (I am technical but not about the internals of TB.)

I do have backups of my TB folder but I would need direction as to what files I would need to restore.

Thanks!

Asked by gmkayaker 14 hours ago

Last reply by gmkayaker 1 hour ago

Emails

Hi, I am wondering why I have to close Thunderbird and reopen to get my emails. If I don't get emails for a few hours I close and reopen and there they are. I am runnin… (read more)

Hi, I am wondering why I have to close Thunderbird and reopen to get my emails. If I don't get emails for a few hours I close and reopen and there they are. I am running Windows 11, using Comcast/Xfinity, Port 993 and Port 465, SSL/TLS. What should I change or do so I get my emails immediately when they are sent to me? Thanks-In-Advance. Marc

Asked by MB 1 hour ago

Calendar Event Window Minimized and Unaccessable

Recently, I have been encountering an issue with editing and creating events in the Thunderbird calendar. The event window opens minimized to the taskbar and I am unable … (read more)

Recently, I have been encountering an issue with editing and creating events in the Thunderbird calendar. The event window opens minimized to the taskbar and I am unable to restore/move/resize/maximize the window so I am unable to interact at all with the feature. I use this feature regularly and this has only recently become an issue and I think it may have occurred with a recent Thunderbird update. Thunderbird ver. 128.6.0esr (64-bit) Windows 11 Home up to date as of this morning

Any help would be appreciated!

Asked by GaryC 1 hour ago

Calendar associated with Thunderbird

However, when using this method, only the first instance opening the calendar has modification rights. Need further explanation of what this means if want to share TBi… (read more)

However, when using this method, only the first instance opening the calendar has modification rights. Need further explanation of what this means if want to share TBird calendar

Asked by trish18 1 hour ago

Thunderbird: need to reboot PC every now and then.

I'm using latest Thunderbird version set with IMAP on W10. It works fine and the PC is on 24x7. Every now and then Thunderbird stops sending Mail claiming it cannot conta… (read more)

I'm using latest Thunderbird version set with IMAP on W10. It works fine and the PC is on 24x7. Every now and then Thunderbird stops sending Mail claiming it cannot contact the SMTP Server but the Server is correct and it works fine. I have to reboot the PC in order to make it capable of sending Mails again. CPU, RAM, SSD and Net values are almost Idle. I'd like to identify what causes this issue. I've checked the Windows Application Log but there's anything that helps. Where can I start troubleshooting from? Thanks.

Asked by Stefano RIVOLI 1 hour ago

Multiple deleted sub-folders will not empty out of Local deleted Folder

For some reason I now have multiple copies of empty sub-folders in the Deleted Folder of my Local Accounts. I have tried emptying the Deleted Folder and I have tried to … (read more)

For some reason I now have multiple copies of empty sub-folders in the Deleted Folder of my Local Accounts. I have tried emptying the Deleted Folder and I have tried to manually delete the unwanted sub-folders within the Deleted Folder. I have also noted that one of the unwanted sub-folders has appeared elsewhere in a completely unrelated sub-folder.

How do I deal with this?

Asked by Graham Gilmore 8 hours ago

Last reply by Graham Gilmore 3 hours ago

Cannot send or receive mails

Bonjour, I have used TB fore more than 20 years without major problems but today I am stuck. The TB version I run on is: 128.6.0esr (64 bits) on Windows 10 I use three ac… (read more)

Bonjour, I have used TB fore more than 20 years without major problems but today I am stuck. The TB version I run on is: 128.6.0esr (64 bits) on Windows 10 I use three accounts with Orange, one has the problem, not the two others. Originally the settings were the same on all three/

pop.orange.fr Port 110, default 110 SMTP France Telecom / Orange Port 587, default 587

Having sought help from the French (my mother tong) TB forum, one suggested to replace those settings for: pop.orange.fr Port 995, default 110 SMTP France Telecom / Orange Port 465, default 587 As a result I no longer received the ERROR message asking me for a password, instead a small blue segment showed on the bottom right of my screen and, after a while...nothing: no mail IN no mail OUT. I tried these new settings on the two other accounts with just the same result: no mail IN no mail OUT. So I went back to the original ones.

Has anyone a clue?

Christian

Asked by ck.b 2 days ago

Last reply by ck.b 3 hours ago